We would like to draw your attention to the fact that in the coming period more customers are expected to pay with eMAG gift cards, as eMAG has issued the HUF 3,000 vouchers to a total of 1.6 million customers. For this reason, we felt it was important to review the most important information about the use and settlement of gift cards.
Acceptance of gift cards (vouchers) issued by eMAG used by customers is mandatory. This requirement is also addressed in Section 16.8 of the General Terms and Conditions. The amount of gift cards used will be reimbursed according to the specified settlement periods, and the total amount used for the given period will be included in the compensation order, as an item to be paid by eMAG.
Important question: what is the difference between a coupon and a gift card?
The coupon is a % based discount, always subject to VAT, at the same VAT rate as the VAT applied on the product (for the product for which the coupon was used). It reduces the purchase price of the product, so the gross final amount of the invoice will also be less with the discount provided by the coupon.
Gift cards (or vouchers) are issued by eMAG to the customers in the case of various promotions or if, after an order, the customer has exercised his right to return the product and has requested a refund in the form of a gift card. In such cases, the purchase price may be spent later at us to purchase products distributed by both eMAG and our Marketplace partners.
At gift cards, the invoice must be indicated as an item outside the scope of VAT during invoicing, therefore it does not reduce the gross final amount of the invoice, the invoice must be issued for the amount of the product + delivery cost without the gift card. (As gift cards issued by eMAG are multi-purpose vouchers, they are subject to 0% VAT and only reduce the amount payable). As this is a special form of payment, it must be indicated on the invoice, for example: “Paid by voucher” or, if the voucher does not cover the full purchase price, the remaining amount payable, even as a comment, must be indicated.
How do I issue an invoice?
If a voucher or coupon is used when placing an order, it will be listed in the admin interface, in the Orders menu, under order details, and an item called “Vásárlási utalvány beváltás” (at gift cards) or „Kupon kedvezmény” (at coupons) will be deducted from the amount payable. This reduces the final amount of the item to be paid by the customer.
Example of using a gift card:
Example of using a coupon:
IMPORTANT! the coupon thus reduces the gross final amount of the invoice as well as the amount payable and the voucher only the amount payable.
When issuing the invoice (to the customer), according to the details of the order, it must be indicated that part (or all) of the amount has already been paid in the form of a .
How is it compensated?
It is no longer necessary to upload the payment order document as the compensation is done automatically.
When the status of the order is changed, where a voucher or coupon has been used, the system issues a DV-type data sheet for the relevant settlement period, and the item is automatically added in the compensation order document, ie card payments are reduced not only by the amount of the commission invoice, but also this amount is included in the system as an item payable by us.
For accurate invoicing, it is important to consult with your accountant as well!
Wishing you successful sales!
