Welcome to the Dashboard interface of your seller account!
It is the main page of your seller account, which displays all the data, statistics, and options on the eMAG Marketplace platform. This is where you will spend the most time. From here you have access to all the options available for each section of the account. Accessing the Dashboard button from any section of the account redirects you to the main page.
The sections displayed in the Dashboard are:
- The options menu
You can find it on the left side of the main page and it is the way to access the available sections of the account. From here you can manage all the processes specific to your account activity: from the legal information of your company to product listing, order and return processing, to participation in eMAG campaigns, improving the performance of your products or financial details resulting from your activity on the Marketplace.
- KPI toolbar
The KPI dynamic bar is part of your eMAG Marketplace sales assistant, and is customized just for you. Here we will show you only those indicators where an improvement is needed, what recommendations we have for you, respectively what actions we advise you to take in order to obtain a sales increase. In the dynamic bar, positioned at the top of the Dashboard, will appear several types of tools such as: almost out of stock next 7 days, out of stock in the last 7 days, price drop opportunities, the evolution of sales from year to year (yoy) or NPS and which currently have an actionable area to go to the page where you need to make changes.
- To Do List
This is the area where you can see what kind of actions you need to take today, in order to improve your account situation. It draws your attention to the campaigns which you can participate in, the status of orders and stocks for products on the eMAG Marketplace platform, as well as the low level of performance indicators.
- Sales overview
This is the section in the center of the main page where your current sales are compared to the previous period. Also here you see the schedule of orders received and in status: in progress, completed, or canceled, as well as the schedule of orders completed late. Sales statistics are a good tool for instant observation of how you manage order processing in the eMAG Marketplace.
- Late orders still in progress and Seller performance
In these two areas, you can quickly see which orders are delayed, which require your immediate attention, so that your sales performance is not affected, and the Seller performance section contains weekly reports on the performance of your products, which product categories brought you higher sales, as well as the customer satisfaction report, where you see the grades obtained for your completed orders.
- Products
Analyzes the total of the published, validated and rejected products. You can view each category separately, by accessing the files: Published, Awaiting validation, and Rejected documentations.
- Product stats
It shows both the share of products without stock and the share of products having orders in the eMAG Marketplace platform. You can easily see the out of stock products by clicking on the image within this area.
- Platform integration and technical documentation
It is addressed to sellers who use one of the e-commerce platforms included here: PrestaShop, Opencart, WooCommerce, Magento2, Shopify, Magento and where you can use one of the extensions specially developed by eMAG, to be able to integrate your products from your site, on the eMAG Marketplace platform. Also here you will find the necessary technical documentation, for the synchronization of your store, with the Marketplace platform.
- Account health
It presents the updated health status of your account and displays the results for each monitored performance indicator. The indicators are calculated based on the results of your account, for the previous month and the current month.
In the eMAG Academy section, you will find articles and tutorials dedicated to each area of the Dashboard, which will help you gain more information about how to better manage your seller account on the eMAG Marketplace platform.
Keep up the good work!
