All customers who decide to buy a product from the eMAG website are free to choose the payment method for their order. They can choose form four payment methods available on eMAG Marketplace platform: cash on delivery, online card, payment order and gift cards.
Cash on delivery
Cash on delivery is the payment method for customers who want to pay their product when they receive them from the courier.
It is important to process all cash on delivery orders, in order to make sure that you will process and send them in time.
All the amounts earned from cash on delivery orders will enter into the eMAG account, only if the AWB has been generated from the eMAG Marketplace platform.
According to the settlement period, eMAG will transfer you the value of these orders, from which it will retain the commission.
However, if AWB has not been generated from the eMAG Marketplace platform, then all the amounts from these orders will be transferred from the courier company which did the deliveries.
Online card
Online card orders are those products ordered online and paid via a debit/credit card attached to the customer’s bank account. By using the card identification data, the client authorizes the transfer of the product’s value from its account to the eMAG account.
Online card orders are processed as soon as they are received; they have priority because they have already been paid.
The amounts earned through the online card are collected in the eMAG account. At the next invoicing date, eMAG will transfer the corresponding amount of these orders and retain the commission set.
Payment order
Orders paid through a payment order are processed and delivered only after you receive the order amount into your bank account. After the ordered confirmation message, the client will receive an email with the proforma invoice, which was generated by eMAG Marketplace platform.
This proforma includes:
- your bank account number
- the bank of your account
- the payment deadline for the payment order.
All amounts received from the orders payed through a payment order are collected right into your own bank account. eMAG will only keep the related commission from others types of orders at the settled invoicing.
Gift card (Voucher) payment
Gift Card is a service provided by eMAG to any customer in order to pay for ordered products from the eMAG site. The amounts from gift cards are obtained through the voucher detailed reports issued from the platform, which will automatically offset the commission invoices from the Financial menu, Detailed reports section.
Don`t forget to visit the eMAG Academy section and see the tutorials that offer you the answers to your questions about how to better manage the eMAG Marketplace platform.
