WHAT IS FBE
Fulfilment by eMAG (FBE) is an integrated logistic service. We provide you with storage space and services such as order processing, pickup, packaging, and delivery. Additionally, we handle Customer Care and return requests.
All you need to do is send your products to the eMAG warehouse, and we take care of inventorying them, processing orders, and handing over packages to courier companies for final delivery to the customer.
All that’s left for you to do is focus on growing your sales.
Storage
Picking
Packaging
Delivery
24/7 Customer Care
Returns
Are you a seller?
Not yet a seller?
What you receive when you activate FBE
- Store your products in a single warehouse, we deliver your orders in 3 countries: Romania, Bulgaria, and Hungary.
- Your products have 2x as much visibility due to customers who choose the "delivered by eMAG" filter.
- Increased chances to a better seller rating, due to fast delivery
- You will benefit from the best storage and management logistics conditions in the market.
- Through FBE, you have access to over 240,000 square meters, the largest warehouse in Southeast Europe.
- Less challenges with personel fluctuation and warehouse operating authorizations.
CUM FUNCȚIONEAZĂ FBE
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How to activate FBE
Request the activation of the FBE service, through Message Center, the option Fulfillment by eMAG – FBE account activation.
Sign the FBE annex, from the legal documents section.
Once the documents are signed and approved, your FBE service is activated.
Send the products to our warehouse.
Start promoting your products. We take care of storage, packaging and shipping.
Enjoy sales!
Are you a seller?
Not a seller yet?
How much does FBE cost
Below, you have a tool that will help you understand the costs of FBE for your products. Download the cost simulator, fill in the product name, category, stock, and volumetric data, and the tool will automatically generate a cost simulation for you.
Read the complete tutorial and discover how you can use the simulator to your advantage.
FAQ FBE
How can I send my products to the eMAG warehouse?
You need to create a receiving request. You can only send products to the warehouse that comply with national and European legal requirements. The products must be provided with specific data for the first time, such as volume, storage, and handling conditions.
How can I withdraw my products from the eMAG warehouse?
To withdraw products from the eMAG warehouse, you need to create a withdrawal request. When creating the request, you should add the products you want to remove from the warehouse.
What happens to the returned products?
For returned products, eMAG will handle the collection of packages from customers. In the case of unpacked products, the warehouse will notify you that it is necessary to take these products back from the warehouse.
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